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- We aim to deliver your orders WITH A FEE within 2-5 business days in Sydney Eastern Suburbs as long as all items ordered are in stock.
- We use Australia Post for orders outside Sydney Eastern Suburbs. Postage cost starts from $10.00 Australia Wide.
- We do not deliver outside of Australia.
- We accept returns for up to 14 days from purchase, providing item/s unopened and in original packaging.
- We can’t offer refunds for opened items due to health restrictions.
- You can return your order for a refund.
- The customer is responsible for the item’s return cost.
- You must contact a Pet Nurture representative before the goods return.
- If you received a faulty product/s, please email a damaged item photo to email@example.com, including your invoice/reference no, name and mobile number, and we will contact you to resolve the issue.